Jirafe

Tracking bugs should be easier than fixing bugs

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Project and issue typeSummaryDescription

🔐All Jirafe accounts are secured by Atlassian and Slack OAuth 2.0

	Free	Premium Starting at only 9,99$
Monthly actions	50	Up to 2000, depending on tier
Create issues Using a slash command, or from any Slack message.	Basic fields	Basic and custom fields
Using a slash command, or from any Slack message.
Unfurl issue links Automatically display issue information when an Atlassian link is detected.	✔️	✔️
Automatically display issue information when an Atlassian link is detected.
View issues Using a slash command, or by mentioning @Jirafe in any Slack message including an issue key.	✔️	✔️
Using a slash command, or by mentioning @Jirafe in any Slack message including an issue key.
Vote	✔️	✔️
Watch	✔️	✔️
Assignee	View only	View and update
Priority	View only	View and update
Status	View only	View and transition
Comments Continue Jira Cloud conversations right within Slack threads.	-	View and add
Continue Jira Cloud conversations right within Slack threads.
Due date	-	View and update
Edit	-	✔️
Smart Link Automatically set the reporter on issues created from messages and transform Slack mentions into Jira mentions	-	Plus and Pro
Automatically set the reporter on issues created from messages and transform Slack mentions into Jira mentions
Smart Link + Service Desk Ideal for internal support teams, Smart Link searches Service Desk customers in addition to Jira users	-	Pro
Ideal for internal support teams, Smart Link searches Service Desk customers in addition to Jira users
Keep an eye on our changelog to get the scoop on new features!
	Get started free	Sign up

❤️ Jirafe is free to try and forever free for small teams

$9,99per month

$29,98per month

$59,97per month

What are actions? Can everyone in my team use Jirafe?
Jirafe supports unlimited users for no extra fee, you only pay for what you use. Actions are interactions with Jira issues within Slack, including, but not limited to, creating, assigning and transitioning issues.
What happens when my team reaches the monthly actions limit?
To help you get a predictable bill, even when your team is going through a busy period, we give you some breathing room. Once you are 15% over the limit, we will prompt you to upgrade.
What if my team needs more than 2,000 actions per month?
The infrastructure behind Jirafe was built to scale. Let us know your requirements and we will work out a custom solution for you.
My team wants to cancel its subscription. Can we get a refund?
You can change your team’s subscription level at anytime. When downgrading from a paid plan to the Free plan, your subscription will remain active at its current level through the end of the billing period. We do not offer refunds.